Financial Services Customer Service Representative
3 weeks ago
Gatestone & Co. Inc is seeking a highly motivated and customer-focused Financial Services Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, addressing their financial concerns, and resolving issues in a timely and professional manner.
Key Responsibilities
- Provide excellent customer service to clients via phone, email, and in-person interactions
- Address customer complaints and concerns in a professional and empathetic manner
- Work closely with internal teams to resolve customer issues and provide solutions
- Meet or exceed performance metrics and sales targets
- Participate in ongoing training and development to improve customer service skills and product knowledge
Requirements
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- 1+ year of customer service experience in a call center or financial services environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet performance metrics
- Basic computer skills and proficiency in Microsoft Office
What We Offer
- Competitive hourly rate of $17.20
- Comprehensive training program to develop customer service skills and product knowledge
- Opportunities for career advancement and professional growth
- Collaborative and dynamic work environment
How to Apply
Please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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