Customer Service Representative

4 weeks ago


Belleville, Ontario, Canada BMO Full time

Job Summary:

BMO Financial Group is seeking a highly skilled Customer Service Representative to join our team. As a key member of our branch team, you will be responsible for delivering exceptional customer service and providing advice and guidance on financial solutions to our customers.

Key Responsibilities:

  • Identify customer needs and provide solutions that meet their financial goals.
  • Provide advice and guidance on banking services and products.
  • Support customers with transactions and other banking needs.
  • Work collaboratively with the branch team to achieve business objectives.
  • Stay up-to-date with industry trends and developments to provide expert advice to customers.

Requirements:

  • No prior experience necessary; post-secondary degree or certification in a related field is desirable.
  • High-level knowledge of personal, commercial, and partner offers.
  • Confident and experienced in the use of social media, tablets, smartphones, online tools, and applications.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • Basic knowledge of specialized sales and business banking solutions.

What We Offer:

  • A competitive salary range of $33,850.00 - $43,500.00.
  • A comprehensive benefits package, including health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.
  • The opportunity to work in a dynamic and supportive team environment.

About BMO:

BMO Financial Group is a leading financial institution with a commitment to delivering exceptional customer service and providing innovative financial solutions. We are driven by a shared purpose: Boldly Grow the Good in business and life.



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