Customer Service Representative
4 weeks ago
Job Summary:
BMO Financial Group is seeking a highly skilled Customer Service Representative to join our team. As a key member of our branch team, you will be responsible for delivering exceptional customer service and providing advice and guidance on financial solutions to our customers.
Key Responsibilities:
- Identify customer needs and provide solutions that meet their financial goals.
- Provide advice and guidance on banking services and products.
- Support customers with transactions and other banking needs.
- Work collaboratively with the branch team to achieve business objectives.
- Stay up-to-date with industry trends and developments to provide expert advice to customers.
Requirements:
- No prior experience necessary; post-secondary degree or certification in a related field is desirable.
- High-level knowledge of personal, commercial, and partner offers.
- Confident and experienced in the use of social media, tablets, smartphones, online tools, and applications.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- Basic knowledge of specialized sales and business banking solutions.
What We Offer:
- A competitive salary range of $33,850.00 - $43,500.00.
- A comprehensive benefits package, including health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.
- The opportunity to work in a dynamic and supportive team environment.
About BMO:
BMO Financial Group is a leading financial institution with a commitment to delivering exceptional customer service and providing innovative financial solutions. We are driven by a shared purpose: Boldly Grow the Good in business and life.
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