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Part-Time Shift Supervisor

2 months ago

Toronto, Ontario, Canada Dixon Hall Full time
Job Title: Part-Time Shift Lead

Job Summary:

Dixon Hall is seeking a highly skilled and experienced Part-Time Shift Lead to join our Shelter and Respite Services team. As a key member of our leadership team, you will be responsible for providing operational support and guidance to our Supervisors and Managers, ensuring the effective and efficient delivery of services to our clients.

Key Responsibilities:

  • Provide leadership support to Supervisors and Managers in planning, coordinating, directing, and monitoring the effectiveness of operational activities.
  • Oversee day-to-day shift operations, ensuring a safe and supportive environment for clients and staff.
  • Support the development of monthly schedules for the Shelter and Respite Services department.
  • Act in a leadership capacity to develop community partnerships with other service providers and community agencies to address issues of service delivery and policy development.
  • Seek opportunities to contribute to Shelter and Housing Networks in the Community and the City of Toronto.
  • Support the effective and efficient procurement and supply control procedures in assigned portfolio.
  • Support Supervisors/Managers in managing payroll responsibilities for assigned portfolio.
  • Support Supervisors in managing property management issues.
  • Support managing all employee performance issues in a timely manner and within Collective Agreement timelines.
  • Support, guide, coach, and mentor employees.
  • Support employees with their goals and expected outcomes in which they will be evaluated.
  • Support managing disciplinary actions in accordance with process and timelines set out in the collective agreement.
  • Support employees' return to work process.
  • Ensure adherence to all aspects of the Occupational Health & Safety Act and Fire Code.
  • Provide support to Occupational Health & Safety Committee to ensure it meets all legislative requirements.
  • Support the implementation of fire & emergency drill procedures and reviews reports to ensure follow-up is completed as required.

Requirements:

  • Social Services Community College Diploma, Community Work Diploma, or related degree/diploma.
  • Management experience in a unionized environment preferred.
  • Previous experience working with people experiencing homelessness or who have challenges in obtaining and maintaining housing.
  • Knowledge of the political, structural, and sociological reasons for homelessness and poverty in the City of Toronto.
  • Effective at building good interpersonal relationships; ability to be flexible and patient when interacting with employees, clients, peers, and volunteers.
  • Strong written and verbal English language communication skills; fluency in other languages will be considered an asset.
  • Self-directed and independent, as well as proven experience in working effectively as an inter-disciplinary team member and in collaboration with other community professionals.
  • Experience writing grants and proposals.
  • Must have up-to-date vaccinations against COVID-19 with a vaccine that has been approved for use in Canada.

Diversity and Inclusion:

Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies. To achieve their goal of inclusivity and diversity, Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences. Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.