Restaurant Operations Manager

4 weeks ago


Winnipeg, Manitoba, Canada Westbrook-Fraserwood Hotels Inc. Full time

We are seeking an experienced Restaurant Operations Manager to join our team at Westbrook-Fraserwood Hotels Inc.

About the Role

This is a key leadership position that involves overseeing the daily operations of our food service department. As a Restaurant Operations Manager, you will be responsible for ensuring that our restaurants maintain the highest standards of quality and customer satisfaction.

Key Responsibilities
  • Scheduling and Staff Management: You will be responsible for creating schedules and managing staff to ensure optimal coverage during peak periods.
  • Cost Control and Inventory Management: You will oversee inventory management, cost control, and purchasing of supplies to optimize profits.
  • Quality Control and Training: You will work closely with kitchen staff to ensure high-quality food preparation and presentation, and provide training on new menu items and techniques.
  • Customer Service: You will work closely with servers and hosts/hostesses to ensure excellent customer service and address any customer complaints or concerns in a timely manner.

The ideal candidate will have previous experience in a similar role, excellent communication and interpersonal skills, and a passion for delivering exceptional customer experiences.

This is a permanent full-time position working 40 hours per week. We offer a competitive salary package including benefits and opportunities for professional growth.



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