Dispatcher - Reception and Transmission of Information

4 weeks ago


CôteSaintLuc, Quebec, Canada Ville de Côte Saint-Luc Full time
Job Description

The Dispatcher will be responsible for receiving and transmitting information by telephone, radio transmitter, or teleprinter. This includes receiving complaints and requests from the public, municipal employees, and the central exchange of the City. The Dispatcher will also be responsible for recording and following up on calls, as well as retransmitting information to the appropriate parties.

Key Responsibilities
  • Receive and transmit information by telephone, radio transmitter, or teleprinter.
  • Record and follow up on calls.
  • Retransmit information to the appropriate parties.
  • Monitor alarm consoles and advise concerned parties of alarm triggers.
  • Ensure retransmission of complaints to interested agencies.
  • Receive and retransmit telephone calls from the public regarding municipal services.
  • Compile data and prepare statistics on activities.
Requirements
  • High School Diploma and Certificate of Radiotelephone Operator, limited land service, from the Ministère fédéral des communications.
  • One year of similar work experience.
  • Bilingual, written and spoken.


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