Customer Service Coordinator
2 days ago
The Ville de Côte Saint-Luc is seeking a skilled Dispatcher to join our team. In this role, you will be responsible for receiving and transmitting various types of information via telephone, radio transmitter, or teleprinter.
Key Responsibilities- Receive and transmit information: You will receive instructions, information on works in progress, and other subjects from various sources, including the central exchange, public, and municipal employees.
- Retransmit calls: You will retransmit calls to the relevant parties, prioritizing them based on urgency.
- Record and follow up: You will record the nature of all calls, the time of receipt, and other pertinent information on a card and do follow-up as necessary.
- Monitor alarm consoles: You will monitor alarm consoles for fire, theft, pumps, power, and other municipal buildings, and advise the concerned parties accordingly.
- High School Diploma: A high school diploma is required, along with a Certificate of Radiotelephone Operator, limited land service, from the Ministère fédéral des communications.
- Similar work experience: One year of similar work experience is preferred, allowing you to become familiar with this line of work.
- Bilingualism: Bilingualism, written and spoken, is an asset.
- Competitive salary: The estimated annual salary for this position is between $45,000-$60,000 CAD, depending on qualifications and experience.
- Opportunities for advancement: This role offers opportunities for career growth and professional development within the Ville de Côte Saint-Luc.
We are committed to creating an inclusive and diverse workplace. If you require accommodations during the hiring process, please let us know. Thank you for your interest in joining our team
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