Customer Support Specialist
2 months ago
About beBee Professionals:
beBee Professionals is a leading company in the industry, dedicated to providing top-notch services to our clients.
Job Summary:
We are seeking a highly skilled Support Coordinator to join our team in Montreal. The successful candidate will be responsible for delivering exceptional customer support, ensuring that our clients' inquiries are addressed in a timely and efficient manner.
Key Responsibilities:
* Provide technical support to our customers via phone, email, or chat
* Troubleshoot and resolve customer issues in a professional and courteous manner
* Collaborate with internal teams to resolve complex customer issues
* Develop and maintain knowledge of our products and services
* Meet or exceed customer satisfaction targets
Requirements:
* Bachelor's degree in Computer Science or a related field
* Minimum of two years of experience in a customer service or technical support role
* Excellent communication and problem-solving skills
* Strong understanding of customer service principles and practices
What We Offer:
* Competitive salary and benefits package
* Health and dental insurance
* Vacation and sick leave
* 401(k) plan
If you are a motivated and customer-focused individual who is passionate about delivering exceptional support, please apply today.
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