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Director of Housing Operations

2 months ago

Vancouver, British Columbia, Canada City of Vancouver Full time
Director of Non-Market Housing Operations

Reporting to the Managing Director of Non-Market Housing Development and Operations, the Director of Non-Market Housing Operations oversees the successful operations of all City-operated non-market housing and associated unionized site staff, ensuring the maintenance and delivery of affordable housing for a diverse population in Vancouver.

Main Responsibilities
  • Establish operational, tactical, and strategic frameworks to promote organizational excellence and continual improvement while delivering quality outcomes.
  • Develop and implement innovative business solutions, lead change management initiatives, and address financial gap issues in consultation with the Managing Director and senior management.
  • Manage funding agreements with BC Housing and other agencies to extend subsidy agreements where possible and assume acting responsibilities for the Managing Director as needed.
  • Provide value-based leadership and decision-making in the provision of affordable housing to a wide demographic range, from those on income assistance to low-end market rentals.
  • Lead, coach, and mentor staff to ensure quality service and continual improvement, guaranteeing the long-term sustainability of the housing portfolio and adapting to changing community needs.
Key Qualifications
  • Master's degree in property management, business administration, public administration, or a related discipline, plus considerable experience in senior administration of a non-profit or public organization.
  • Experience in developing strategic plans, accountability or evaluation frameworks, managing performance by objectives, budget development and management, mediating stressful situations, human resource management in a union setting, and facilities management.
What We Offer
  • A competitive salary range of $136,537 to $179,642 per annum.
  • A comprehensive benefits package, including health, dental, and vision coverage.
  • A generous pension plan.
  • A flexible work program, allowing for remote work arrangements.