Customer Service Representative

4 weeks ago


Lac la Biche, Canada Canadian Consulting Engineers Full time

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Canadian Consulting Engineers. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and visitors.

Key Responsibilities:
  • Greeting and Directing: Greet clients and visitors, and direct them to the appropriate contact or service area.
  • Information Provision: Provide basic information to clients and the public, and obtain and process information required to provide customer service.
  • Administrative Tasks: Perform various administrative tasks, including ordering office supplies, recording and relaying information, scheduling and confirming appointments, and sending invoices.
  • Clerical Duties: Perform clerical duties, such as filing and sorting and distributing mail, and answering telephone and relaying telephone calls and messages.

Support for Diverse Groups: Our organization is committed to providing a supportive and inclusive work environment for all employees. We offer mentorship programs that pair employees with experienced colleagues, and provide opportunities for professional development and growth.

Work Environment: This is a permanent, full-time position working 40 hours per week. The work language is English.



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