Customer Service Representative

5 days ago


La Prairie, Canada BMO Full time
About BMO

BMO Financial Group is a leading financial institution dedicated to delivering exceptional customer experiences. We strive to create lasting, positive change for our customers, communities, and people.

Compensation Package

We offer a competitive compensation package that includes a salary of $40,000 - $60,000 per year, plus performance-based incentives and discretionary bonuses. Our benefits include health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

Job Description

We are seeking a Customer Service Representative to join our team. As a key member of our branch, you will be responsible for delivering exceptional service to our customers and prospects. Your primary focus will be on identifying customer needs and providing advice and guidance regarding financial solutions that meet their best interests.

You will work collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives. Some of your key responsibilities will include:

  • Collaborating with BMO partners to identify referral opportunities that further grow the customer's relationship with BMO beyond personal banking.
  • Welcome and guiding customers as they walk into the branch lobby, offering advice and guidance on available digital and self-serve options to make it easy, simple, and fast to bank with BMO.
  • As a lobby leader, assisting in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
  • Meeting customer transaction-based needs with seamless execution.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
Requirements and Qualifications

To be successful in this role, you will need to have:

  • Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
  • Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
  • Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
  • Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
About You

We're looking for someone who is passionate about helping customers and delivering exceptional service. If you're a resourceful self-starter with courage and confidence to approach customers, we want to hear from you



  • La Prairie, Canada BMO Financial Group Full time

    601, boulevard Taschereau Laprairie Quebec,J5R 1V5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...


  • Portage la Prairie, Canada COCO NAIL SPA Full time

    We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at COCO NAIL SPA.Key ResponsibilitiesProvide exceptional customer service to clients and the publicSchedule and confirm appointments in a timely mannerProcess payments and handle customer transactions accuratelyPerform clerical duties, such as filing and...


  • Portage la Prairie, Canada Tim Hortons Full time

    At Tim Hortons, we're looking for a talented individual to join our team as a Customer Service Representative. This role offers the opportunity to work in a fast-paced environment and deliver exceptional guest experiences.As a key member of our team, your top priority will be providing outstanding customer service while preparing high-quality products and...


  • Portage la Prairie, Canada Booster Juice Full time

    We are seeking a Customer Service Representative to join our team at Booster Juice! As a key member of our crew, you will be responsible for providing exceptional customer service and ensuring a positive experience for all our customers.About the RoleAs a Customer Service Representative, you will be working in a fast-paced environment where you will interact...


  • Portage la Prairie, Canada Portage Mutual Insurance Full time

    About Portage Mutual Portage Mutual Insurance is a trusted national property and casualty mutual insurance company. We have been owned by our policyholders since 1884 and proudly serve their interests by offering competitive home, automobile, commercial and farm insurance products. Portage Mutual has office locations in Edmonton (AB), Portage la Prairie...


  • Grande Prairie, Canada Celestial Mart and cafeteria Ltd Full time

    Celestial Mart and Cafeteria Ltd is a dynamic retail company seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing staff, you will be responsible for providing exceptional service to customers, resolving issues promptly, and ensuring a positive shopping experience.The ideal candidate will have excellent...


  • Grande Prairie, Canada REVOLUTION COLLISION GRANDE PRAIRIE LTD. Full time

    We are seeking a highly organized and reliable Customer Service Representative to join our team at REVOLUTION COLLISION GRANDE PRAIRIE LTD. As a key member of our front-line staff, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide prompt and courteous service to clients via phone,...


  • Grande Prairie, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are seeking a Customer Service Representative to join our team at Best Buy. As a key member of our retail team, you will be responsible for creating an amazing customer experience at the checkout or customer service counter.Responsibilities include:Responding to customer inquiries and sharing...


  • Portage la Prairie, Canada COCO NAIL SPA Full time

    About the RoleCOCO NAIL SPA is seeking a highly organized and detail-oriented Customer Service Representative to join our team. As a key member of our front desk, you will be responsible for providing exceptional customer service, ensuring seamless client experience, and supporting our nail technicians.In this role, you will greet clients, direct them to...


  • High Prairie, Canada Park Theatre Full time

    Park Theatre is seeking a skilled Customer Service Representative to join our team. As a key member of our front desk, you will be responsible for providing exceptional customer service to our patrons. Your duties will include greeting visitors, directing them to contacts or service areas, and obtaining and processing information required to provide customer...


  • High Prairie, Canada Park Theatre Full time

    We are seeking a skilled Customer Service Representative to join our team at Park Theatre. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patrons. Your duties will include greeting visitors, directing them to contacts or service areas, and obtaining and processing information required to...


  • High Prairie, Canada Park Theatre Full time

    Park Theatre is seeking a skilled Customer Service Representative to join our team. As a key member of our front desk, you will be responsible for providing exceptional customer service to our visitors.Key Responsibilities:Customer Service: Greet visitors, direct them to contacts or service areas, and provide information required to provide customer...


  • High Prairie, Canada Park Theatre Full time

    Park Theatre is seeking a skilled Customer Service Representative to join our team. As a key member of our front desk, you will be responsible for providing exceptional customer service to our visitors.Key ResponsibilitiesCustomer Service: Greet visitors, direct them to contacts or service areas, and provide information required to provide customer...


  • Grande Prairie, Canada U-Haul Full time

    Location: 11311 99 St, Grand Prairie, Alberta T8V 2H6 Canada Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service...


  • Grande Prairie, Canada U-Haul Full time

    Job Summary:U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys.Key Responsibilities:Assist customers with U-Haul products and services.Use U-Scan technology to manage rentals and...


  • Grande Prairie, Alberta, Canada beBee Professionals Full time $30,000 - $40,000

    beBee Professionals in Grande Prairie is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing excellent customer service, managing customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases...


  • Grande Prairie, Canada Fun Park Grande Prairie Inc. Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Fun Park Grande Prairie Inc. The ideal candidate will possess excellent communication skills, a strong ability to work under pressure, and a keen eye for detail.Key Responsibilities:Act as a spokesperson for the organization, providing exceptional customer service and...

  • Sales Representative

    3 weeks ago


    la prairie, Canada Randstad Full time

    Sales RepresentativeAs a sales representative at {company}, you will be responsible for developing and maintaining strong relationships with existing and new clients. Your primary goal is to identify and capitalize on business opportunities, drive revenue growth, and enhance customer satisfaction.Key Responsibilities:Conduct market research to stay informed...


  • Grande Prairie, Canada Fun Park Grande Prairie Inc. Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Fun Park Grande Prairie Inc. The ideal candidate will have excellent communication skills, a strong ability to work under pressure, and a keen eye for detail.Key ResponsibilitiesAct as a spokesperson for the organization, providing exceptional customer service and...


  • Grande Prairie, Canada Winston's Health Fitness Ctr. Full time

    We are seeking a skilled Customer Service Representative to join our team at Winston's Health Fitness Ctr. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members and guests.Key Responsibilities:Front Desk Operations: Greet and direct visitors, answer phone calls, and respond to emails in a...