Distribution Center Operations Manager

2 weeks ago

Vernon, British Columbia, Canada Reformation Full time
Job Title: Distribution Center Supervisor

We are seeking a highly skilled and experienced Distribution Center Supervisor to join our team at Reformation. As a key member of our operations team, you will be responsible for overseeing the performance, safety, and quality of our Outbound or Inbound departments.

Key Responsibilities:
  • Lead and motivate a team of 50+ reports in a fast-paced environment, ensuring all Service Level Agreements (SLAs) are met within budget.
  • Develop staffing models to plan and allocate labor efficiently, analyzing performance metrics to achieve production goals and drive continuous improvement.
  • Provide end-of-shift reporting, bridging any missed production goals with corrective actions.
  • Coach, train, and develop Ref employees by providing both informal and formal job performance feedback.
  • Stress and instill the importance of quality within the Distribution Center, performing department audits to ensure all standards are sustained.
  • Work with cross-functional teams to identify and solve problems quickly and effectively.
  • Partner with the People team and staffing agencies to recruit and develop team members.
  • Maintain a safe and healthy work environment by establishing and enforcing standards and procedures, complying with all OSHA regulations.
  • Understand and be able to learn industry-specific technology.
Requirements:
  • Bilingual in English and Spanish a plus.
  • High School Diploma, or equivalent.
  • 3+ years of relevant experience in a fast-paced, fulfillment environment required.
  • Flexible, punctual, and reliable, able to work 10-hour shifts and weekends.
  • Knowledge of Lean, JIT, and 5S principles a plus.
  • Working knowledge of Excel/Google Sheets to merge and analyze information is a must.
  • Data-driven decision maker and analytical thinker, able to solve problems quickly and effectively.
  • Highly effective written and verbal communication skills.
  • Experience with Warehouse Management Systems (WMS) and Computers.
  • Ability to bend, lift, open, and move product up to 40 lbs.
  • Great organizational skills with the ability to handle multiple tasks.
Benefits and Perks:
  • Health, vision, and dental insurance for eligible employees.
  • Paid vacation, sick, holidays & volunteer time-off for eligible employees.
  • Mission-based company + casual and entrepreneurial work environment.
  • Clothing discount, dog-friendly office, company events + parties and much more.
  • 401K with company match.

The Reformation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status.

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