Customer Service Expert

2 weeks ago


Brampton, Ontario, Canada Nasri Inc Full time

Nasri Inc is seeking a highly skilled Customer Service Expert to join our team. This is a permanent position with 35 hours of work per week.

About the Role

As a Customer Service Expert, you will be responsible for providing business systems, network and Internet support to users in response to identified difficulties. You will also set up equipment for employee use, ensuring proper installation of cables, operating systems or appropriate software.

You will consult user guides, technical manuals and other documents to research and implement solutions. Additionally, you will collect, organize and maintain a problems and solutions log for use by other technical support analysts.

Requirements

To be successful in this role, you will need to have a College/CEGEP education and at least 1 year to less than 2 years of experience in a similar field. You should be a team player with initiative and excellent attention to detail.

You will be working in a fast-paced environment, and you must be able to adapt to changing situations. Your strong communication skills will enable you to provide clear and concise information to users.

Compensation

The estimated salary for this position is around $55,000-$65,000 per year, depending on your level of experience and qualifications.

Work Conditions

This role involves working in an office environment with regular hours of 35 hours per week. You will have access to public transportation and may occasionally be required to travel for work-related purposes.

Please note that this is a permanent position, and you will be working as part of a small team led by experienced professionals.


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