Hotel Operations Manager

2 weeks ago


BaieSaintPaul, Quebec, Canada Hôtel & Spa Le Germain Charlevoix Full time
  • Key Responsibilities:
  • As a key member of the Hôtel & Spa Le Germain Charlevoix team, you will be responsible for ensuring the highest level of customer satisfaction by coordinating and supervising the work of our front desk staff.
  • Assist guests with special needs and provide support to our team members as needed.
  • Work Setting: Our hotel is a 4-star resort located in Baie-Saint-Paul, Quebec, offering breathtaking views of the surrounding landscape.
  • Tasks and Responsibilities:
  • Perform tasks similar to those of the workers you supervise.
  • Coordinate, assign, and review work to ensure efficient operation of our front desk.
  • Hire and train new staff members as needed.
  • Maintain our computer systems and equipment, arranging for repairs as necessary to ensure business continuity.
  • Provide training to our team members to ensure they are equipped to handle any situation.
  • Supervision: Supervise staff in various areas of responsibility.


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