Guest Service Supervisor

2 weeks ago


BaieSaintPaul, Quebec, Canada Hôtel & Spa Le Germain Charlevoix Full time

Job Title: Guest Service Supervisor - Hotel Operations

Job Summary: We are seeking a highly motivated Guest Service Supervisor to join our team at Hôtel & Spa Le Germain Charlevoix. As a key member of our hotel operations team, you will be responsible for providing exceptional guest service, ensuring seamless hotel operations, and leading a team of front desk staff.

Key Responsibilities:

  • Provide exceptional guest service, ensuring a positive experience for all guests
  • Lead a team of front desk staff, providing guidance and support as needed
  • Ensure seamless hotel operations, including check-in, check-out, and room assignments
  • Assist with staff training and development, ensuring all team members have the skills and knowledge needed to provide exceptional guest service
  • Collaborate with other hotel departments to ensure a smooth and efficient guest experience

Requirements:

  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a hotel or hospitality setting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Leadership skills and ability to motivate and guide a team

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Free parking available


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