Business Analyst

3 weeks ago


Montreal, Quebec, Canada Scotiabank Full time

Job Overview:

We are seeking a skilled Business Analyst to join our team at Scotiabank in Anjou, QC. As an Income Growth Specialist, you will play a key role in driving business growth and success.

About the Role:

This is an exciting opportunity for a motivated and detail-oriented individual to contribute to the overall success of the Income department. You will be responsible for verifying income details and documentation from dealers, determining customer affordability, and reporting any unusual occurrences or fraudulent activities.

Main Responsibilities:

  • Verify income details and documentation from dealers and determine customer affordability according to established guidelines
  • Contribute to loan growth and profitability by identifying opportunities and implementing effective strategies
  • Report and escalate any unusual occurrences or fraudulent activities in the verbal and written employment status and income verification process
  • Referring exception income situations to the Senior Income Analyst, Manager, or GRM ACE, as required for review and resolution

Requirements:

  • Prior experience in a customer service capacity utilizing the telephone as the primary means of communication is preferred
  • Previous experience in verifying the accuracy of contracts combined with the analysis of income and income sources is preferred
  • Knowledge of Microsoft operating systems including Word, Excel, Outlook, and the Internet
  • Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French

Working Conditions:

  • Work in a standard office-based environment; non-standard hours do occur sometimes
  • Hours of operation are 8a.m. to 8p.m. Monday to Saturday -- you will be scheduled within these times

Compensation:

The estimated salary for this position is $55,000 - $70,000 per year, depending on experience. Additionally, Scotiabank offers a comprehensive benefits package, including health, dental, and vision coverage, as well as a generous retirement plan.

Location:

Canada: Quebec: Anjou || Canada: Quebec: Montreal



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