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Technical Support Specialist

2 months ago


Thunder Bay, Ontario, Canada beBee Professionals Full time
BeBee Professionals: Support Analyst Opportunity

We are seeking a skilled Support Analyst to provide technical assistance to our customers and ensure the smooth operation of our products and services.

Key Responsibilities:

  • Resolve technical issues and provide solutions to customers in a timely and professional manner
  • Respond to customer inquiries and maintain accurate customer records
  • Identify and resolve system issues to prevent downtime and ensure optimal performance
  • Develop and implement processes to enhance customer service and support

Requirements:

  • Relevant degree in Computer Science or a related field
  • Experience in customer service and technical support
  • Excellent problem-solving and communication skills
  • Ability to work independently and as part of a team

Why BeBee Professionals?

We are a dynamic and innovative company dedicated to delivering exceptional customer experiences. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.