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Technical Support Specialist
2 months ago
We are seeking a skilled Support Analyst to provide technical assistance to our customers and ensure the smooth operation of our products and services.
Key Responsibilities:
- Resolve technical issues and provide solutions to customers in a timely and professional manner
- Respond to customer inquiries and maintain accurate customer records
- Identify and resolve system issues to prevent downtime and ensure optimal performance
- Develop and implement processes to enhance customer service and support
Requirements:
- Relevant degree in Computer Science or a related field
- Experience in customer service and technical support
- Excellent problem-solving and communication skills
- Ability to work independently and as part of a team
Why BeBee Professionals?
We are a dynamic and innovative company dedicated to delivering exceptional customer experiences. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.