Winnipeg Healthcare Administrative Coordinator

2 weeks ago


Winnipeg, Manitoba, Canada Winnipeg Regional Health Authority Full time

Company Overview

The Winnipeg Regional Health Authority is a leading provider of healthcare services in the region, committed to delivering high-quality care to our patients and families.

We are seeking an experienced Communications Clerk to join our team, responsible for providing exceptional customer service and support to our clients.

Job Description

As a Communications Clerk, you will be responsible for:

  • Answering and transferring all incoming calls in a timely and professional manner
  • Directing inquiries and providing accurate information to clients
  • Using the Public Address and External Paging Systems to contact physicians and administrative personnel
  • Maintaining directories and records of phone lists
  • Performing other related duties as assigned

Required Skills and Qualifications

To be successful in this role, you must have:

  • Six (6) months related experience or six (6) months customer service experience where the primary function was acting as a direct point of contact for customers via telephone and in person
  • Grade 12 or recognized equivalent education
  • Fluently bilingual in both English and French
  • Ability to work in a Windows operating environment
  • Keyboarding skills with a speed of 35 wpm
  • Ability to read, write, speak, and understand English
  • Good interpersonal communication skills
  • Ability to adapt readily to stressful situations
  • Ability to work independently with minimal supervision

Benefits

This position offers a competitive salary range of $19.76 - $22.91 per hour, depending on experience.

Additional benefits include:

  • Opportunities for professional growth and development
  • A supportive and collaborative work environment
  • A comprehensive benefits package
  • A pension plan

Others

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT.



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