Retail Operations Strategist

1 day ago


Toronto, Ontario, Canada Momentum Financial Services Group Full time
About the Role

We are seeking a seasoned Retail Operations Strategist to drive process improvements, support project launches, and ensure operational excellence across our network of over 400 branches in North America.

Key Responsibilities
  • Retail Optimization: Lead process improvements to enhance efficiency and reduce costs within retail operations.
  • Incentive Development: Define and support sales-impacting incentives to drive performance within branches.
  • Data-Driven Initiatives: Collaborate with analytics teams to implement insightful changes that align with retail business goals.
  • Continuous Improvement: Identify opportunities to enhance the retail customer experience and drive ongoing improvement initiatives.
Program/Project Management
  • Project Intake Support: Provide retail-focused assistance for new product launches, initiatives, and pilot programs.
  • Revenue Enhancement Programs: Support the implementation of initiatives aimed at boosting branch revenue performance.
  • Impact Assessment: Manage post-implementation reviews to evaluate and enhance the effectiveness of projects and processes.
Communications
  • Training Development: Assist in creating and implementing training materials for branch staff to improve operational knowledge and skills.
Qualifications
  • Bachelor's Degree: In Business, Marketing, retail management, or a related field.
  • 7+ Years of Experience: In retail enablement, retail operations, or a similar role within the financial services industry.
  • Strong Analytical Skills: With experience in process optimization and post-implementation review.
  • Proficiency in PowerPoint and Excel: With the ability to write clear and concise communication updates.
  • Experience in Developing Training Programs: And managing communications to support new product and project launches.
Benefits

As a valued member of our team, you can expect a competitive salary range of $120,000 - $180,000 per annum, depending on experience. Additionally, you will have access to a comprehensive benefits package, including health, dental, and vision coverage, as well as a retirement savings plan.

Momentum Financial Services Group is committed to providing a positive and inclusive work environment where employees feel valued and supported. We offer opportunities for professional growth and development, as well as a collaborative culture that encourages teamwork and innovation.



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