Technical Systems Lead

4 weeks ago


Fonthill, Canada Duliban Insurance Full time

The Senior IT Professional plays a pivotal role in managing and enhancing our organization's technology infrastructure and systems. Reporting directly to company executives, this professional will work within technical areas, including network management, system administration, cybersecurity, software development, and IT support.

This hands-on role involves overseeing one direct report and supporting approximately 100 users and 25+ devices across 5 office locations. Key responsibilities include providing technical assistance, troubleshooting hardware, software, and network issues, installing and maintaining operating systems, servers, and workstations, and ensuring regular updates and patches are applied to maintain security and performance.

Additionally, the Senior IT Professional is responsible for performing routine backups and disaster recovery procedures, integrating automation into the company's business plan, and providing regular reports to the management team. They must also stay up-to-date with changes in the computer environment, trends, and new products in the automation industry, and offer suggestions to improve workflow and staff productivity.

To be successful in this role, candidates should possess strong problem-solving skills, excellent communication skills, and experience in IT support, network administration, or systems administration. A minimum of 7 years of experience in a related field is required.

As a valued member of the Duliban Dream Team, you can expect a competitive salary of $75,000+ based on skills and experience, a comprehensive benefit package, and opportunities for training and development.



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