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Digital Platforms Leader

2 months ago


Old Toronto, Canada Manulife Insurance Malaysia Full time

Manulife Insurance Malaysia is seeking an experienced Digital Platforms Leader to join our team.

About the Role

The successful candidate will lead our public website experiences globally and build out a suite of global shared capabilities and services. This role will report into the VP of Global Digital Experience and be part of the Digital Experience leadership team, working closely with key internal partners across Technology, Data, and Marketing.

Main Responsibilities

The AVP will be responsible for:

  1. Leading the consolidation and redesign of our global corporate website and continuing to evolve it to ensure it has clear objectives and delivers value as part of the overall Manulife digital ecosystem.
  2. Developing and enhancing the GWAM Digital Platform and Shared Capabilities strategy to radically transform and simplify our digital experience for customers, financial advisors, and company sponsors.
  3. Serving as the GWAM Digital Platforms and Global Capabilities representative, liaising with the rest of the organization to advocate for continuous enhancements, integration, and expansion of digital solutions.
  4. Influencing partners across all organizational levels to drive continuous improvements in our digital platforms and horizontal capabilities, aligning them with the enterprise's digital and customer ambitions while also reducing operational risk and cost.
  5. Developing and maintaining best digital standards in partnership with enterprise teams, including integration standards with third-party partners.
  6. Driving the strategy and execution of Manulife Investment Management's AEM components, the foundation of our digital experience.

The ideal candidate will have:

  1. 10+ years leading digital product teams, shipping Martech platform implementations and enhancements, in an Agile delivery model.
  2. A strong understanding of digital marketing technologies (e.g., content and digital asset management, headless content management).
  3. A proven track record of successfully delivering large-scale digital transformation programs or complex digital initiatives and managing shared capabilities.

This is a challenging and rewarding role that requires a unique blend of technical expertise, business acumen, and leadership skills. The salary for this role is estimated to be between $125,000 and $200,000 per year, depending on experience and qualifications.