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Operations Coordinator

1 month ago

Toronto, Ontario, Canada Crate and Barrel Full time

About the Role

We're seeking a highly organized and efficient Operations Associate to join our team at Crate and Barrel. As a key member of our stockroom team, you'll play a critical role in maintaining an organized and efficient stockroom, ensuring excellent customer service, and supporting the sales floor in stocking and maintaining store displays.

Key Responsibilities

  • Maximize company sales growth and profitability by maintaining the stockroom and sales floor and facilitating the flow of product to provide an engaging experience to every customer, every time.
  • Perform duties associated with receiving and processing trucks, safely processing and assisting with customer pick-up orders, and safely operating and maintaining all stockroom equipment and tools.
  • Assist the Assistant Leaders' effort to support financial and inventory accuracy, perform general maintenance of the store, and maintain lighting in the store.
  • Maintain an awareness of current product in all departments, support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication.
  • Actively participate in weekly merchandising meetings, store meetings, and training sessions, and promote a strong sense of teamwork by working together safely, effectively, respectfully, and efficiently with all associates.
  • Support an engaged customer experience by maintaining an organized and efficient stockroom, and assist and support the execution of the store's seasonal and weekly floor plans under the direction of the Assistant Store Leader, Visual and Team Leader, Visual.
  • Maintain awareness and demonstrate a fundamental knowledge of computers, systems, and programs relevant to the position, and participate in ongoing training regarding technology upgrades and new systems.

Requirements

  • Stock, Distribution Center, or retail experience preferred
  • Good reading, written, and verbal language skills (English)
  • Organizational and time management skills
  • Ability to move and/or lift up to 65 pounds: heavier merchandise with team assist
  • Full-Time roles: Open availability to work flexible hours on weekdays, evenings, and weekends
  • Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night