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Account Growth Specialist

1 week ago

Moncton, New Brunswick, Canada BrandBastion Full time

We're seeking an Account Growth Specialist to join our team at BrandBastion. As a key member of our organization, you'll be responsible for driving account growth and delivering exceptional customer experiences.

About the Role

You'll own a portfolio of high-value accounts and work closely with our clients to understand their business goals and identify opportunities for expansion. This involves driving account growth, owning the success plan, leading strategic meetings, proactively solving problems, collaborating with AI specialists, analyzing performance data, and implementing strategies to prevent churn.

  • Key Responsibilities:
  • Drive Account Growth: Expand our footprint within organizations by identifying new use cases, features, and teams to serve
  • Collaborate with AI Specialists: Fine-tune models based on client-specific needs, industry trends, and evolving communication styles
  • Analyze Performance Data: Translate insights into strategic recommendations that optimize moderation, engagement, and real-time execution

Requirements:

You're a data-driven professional with a passion for delivering exceptional customer experiences. You thrive in a fast-paced environment where innovation and collaboration come together to drive growth.