Banking Advisor

2 weeks ago


La Pocatière, Quebec, Canada National Bank Full time
Job Title: Banking Advisor

As a Banking Advisor at National Bank, you will play a vital role in providing exceptional client service and support. Your primary responsibility will be to greet clients, answer their questions, and help them navigate our banking applications and ATMs.

Key Responsibilities:
  • Provide personalized service to clients, listening to their needs and resolving complex situations.
  • Offer advice and transaction solutions for Personal Banking clients, building lasting business relationships.
  • Ensure client satisfaction and engagement, referring clients to specialist colleagues as needed.
  • Adhere to compliance and risk management rules, maintaining a high level of professionalism.
Our Team:

As a member of our team, you will work collaboratively with a diverse group of experts, including investment, credit, and mortgage financing specialists. Our team values passionate individuals and bold ideas, working together to ensure our clients reach their goals and colleagues thrive.

Career Opportunities:

With experience, you will have opportunities to advance in your role, get promoted, or move to another region or branch. Our training programs focus on on-the-job learning, helping you master your role and develop new skills.

Requirements:
  • Hold a college diploma (DEC) or equivalent.
  • Customer service experience, inclusive attitude, and openness to diversity.
  • Positive attitude, empathy for clients, and interest in technology.
Benefits:

In addition to competitive compensation, you will be eligible for a wide range of flexible benefits, including health and wellness programs, group insurance, and employee share ownership plans.


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