Medical Secretary

4 weeks ago

Richmond Hill, Ontario, Canada Mackenzie Health Full time
Job Title: Unit Secretary

Mackenzie Health is seeking a highly organized and detail-oriented Unit Secretary to join our team. As a Unit Secretary, you will provide administrative support to our healthcare team, ensuring the smooth operation of our clinics and providing an exceptional experience for our patients and staff.

Key Responsibilities:
  • Manage patient schedules and coordinate patient care with supporting departments and physician offices
  • Provide clerical and administrative support to the healthcare team, including data entry, filing, and record-keeping
  • Respond to patient telephone inquiries and provide information in a professional and courteous manner
  • Maintain accurate and up-to-date records and reports
  • Collaborate with the interdisciplinary team to ensure seamless communication and coordination of patient care
Requirements:
  • Grade 12 or equivalent
  • Working knowledge of Medical Terminology
  • Prior experience in an administrative/clerical role, preferably within a healthcare environment
  • Keyboarding skills (40 wpm)
  • Experience with computer applications, including Microsoft Office
  • Excellent verbal and written communication skills
  • Excellent organizational skills
  • Ability to effectively de-escalate situations
  • Customer Service skills
  • Proven attendance record
  • Understanding and compliance with patient and staff safety policies and procedures
Preferred Qualifications:
  • EPIC, EPF, ESP experience
  • Previous experience within the Unit Secretary classification

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

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