Clinical Coordinator

2 days ago


Richmond Hill, Ontario, Canada Mackenzie Health Full time

Job Title: Unit Secretary

Job Summary:

Mackenzie Health is seeking a highly organized and detail-oriented Unit Secretary to provide administrative support to our Clinical Utilization Services team. As a Unit Secretary, you will be responsible for managing patient schedules, coordinating patient care, and providing exceptional customer service to our patients and staff.

Key Responsibilities:

  • Manage patient schedules and coordinate patient care with supporting departments and physician offices
  • Respond to patient telephone inquiries and provide accurate information
  • Provide administrative support to the Clinical Utilization Services team
  • Maintain accurate and up-to-date patient records
  • Collaborate with the interdisciplinary team to provide progressive, efficient, and organized clinics

Requirements:

  • Grade 12 or equivalent
  • Working knowledge of Medical Terminology
  • Prior experience in an administrative/clerical role, preferably within a healthcare environment
  • Keyboarding skills (40 wpm)
  • Experience with computer applications, including Microsoft Office
  • Excellent verbal and written communication skills
  • Excellent organizational skills
  • Ability to effectively de-escalate situations
  • Customer Service skills
  • Proven attendance record
  • Understanding and compliance with patient and staff safety policies and procedures

Preferred Qualifications:

  • EPIC, EPF, ESP experience
  • Previous experience within the Unit Secretary classification

About Mackenzie Health:

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.



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