Front-of-House Supervisor

4 weeks ago

Kingston, Ontario, Canada Jack Astor's Full time

At Jack Astor's, we're on the hunt for a skilled Front-of-House Supervisor to lead our team to success.

This role is all about delivering an exceptional dining experience for our guests, and we're looking for someone who can bring our standards of quality and service to life.

As a Front-of-House Supervisor, you'll be responsible for building strong relationships with our Back-of-House team, ensuring safety procedures are in place, and providing top-notch guest service.

Here are some key responsibilities:

  • Develop and maintain a productive partnership with the Back-of-House team to drive operational excellence.
  • Ensure proper safety procedures are in place to protect Team Members and Guests.
  • Deliver exceptional Guest service at all times, supporting all levels of service to foster long-term Guest relationships.
  • Ensure stations are appropriately staffed and stocked before the restaurant opens and throughout shifts, cooperating with the kitchen team by communicating necessary adjustments.
  • Support the Management team in maintaining and facilitating all aspects of restaurant operations in accordance with our Team Member Handbook, Policies and Procedures to ensure alignment to consistent company practice.
  • Manage daily cash outs, produce reports, and communicate variances to Management.
  • Support Management with daily decision making, scheduling, and planning while upholding standards, product quality, and cleanliness.
  • Support Management team with inventory and purchasing; ensure that there is enough product on hand to complete daily production; order new stock; purchase special order supplies, if necessary; ensure proper rotation and labeling of ingredients and products.
  • Live and teach our Values and Promises.
  • Foster on-going communication by supporting and contributing to all team meetings.

Requirements:

  • Smart Serve Certification is a MUST
  • Health and Safety, First Aid, and Food Safety certifications are an asset
  • Passion for hospitality industry
  • Available to work a variety of restaurant operating hours

We're a fun-loving team that's all about great people helping other great people have a blast while enjoying amazing food. We specialize in delicious food and drink, and we're a party in the front and all business in the back. In all seriousness, we take real pride in our food and make over 200 recipes in house – Every. Single. Day. Try our fresh guacamole, centre cut aged Canadian AAA striploins or our famous Jack's Chicken Fingers, made with fresh never frozen seasoned chicken tenders, hand breaded to order. We also sling an impressive selection of craft brews and cocktails. So let your hair down, loosen your belt and come hangout with us

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