Dairy Queen Restaurant Supervisor Position

7 days ago


Calgary, Alberta, Canada DAIRY QUEEN Full time
Job Summary

We are seeking a skilled Food Service Supervisor to join our team at Dairy Queen. This is a permanent position, offering a competitive salary and benefits package.

About the Role
  • This is a key leadership role responsible for supervising and coordinating activities of staff who prepare and portion food in our fast-paced restaurant environment.
  • You will be responsible for establishing work schedules, training staff on job duties, sanitation, and safety procedures, and ensuring that food and service meet quality control standards.
  • The ideal candidate will have efficient interpersonal skills, flexibility, and a strong team player mentality.
Responsibilities
  1. Establish methods to meet work schedules and deadlines.
  2. Supervise and co-ordinate activities of staff in the food preparation and serving areas.
  3. Train staff in job duties, including operating equipment and maintaining cleanliness and organization.
  4. Ensure that food meets quality control standards, adhering to health and safety regulations.
  5. Address customer complaints or concerns in a professional and courteous manner.
  6. Maintain accurate records of stock, repairs, sales, and wastage.
  7. Develop and implement strategies to improve customer satisfaction and employee engagement.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a related field.
  • A proven track record of successful team leadership and conflict resolution.
  • Excellent communication and interpersonal skills.
  • Familiarity with inventory management and scheduling software.
What We Offer
  • Competitive salary: $45,000 - $55,000 per annum.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for professional development and career advancement.
  • A dynamic and supportive work environment.
Language and Work Schedule
  • English is the primary language spoken in the workplace.
  • The work schedule is 35 hours per week, with opportunities for overtime.
Support for Newcomers and Refugees
  • Dairy Queen participates in government and community programs supporting newcomers and refugees.
Indigenous Support
  • We are committed to creating an inclusive work environment and support Indigenous peoples through government and community programs.


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