Customer Service Liaison

3 weeks ago


Richmond, British Columbia, Canada Polish Wrap Full time
About Polish Wrap

We are seeking a skilled Customer Service Liaison to join our team at Polish Wrap. In this role, you will be responsible for providing exceptional customer service and support.

Job Description
  • Answer telephone calls and relay messages in a timely and professional manner.
  • Handle electronic enquiries and respond to customer inquiries.
  • Compile data, statistics, and other information to support business operations.
  • Order office supplies and maintain inventory levels to ensure efficient operations.
  • Set up and maintain manual and computerized information filing systems to ensure accurate record-keeping.
  • Type and proofread correspondence, forms, and other documents to ensure accuracy and professionalism.
  • Perform data entry tasks to support business operations.
  • Maintain and manage digital databases to ensure accurate and up-to-date information.
Requirements
  • A minimum of 1 year of experience in a similar role.
  • Prior experience working in a fast-paced environment is an asset.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
What We Offer
  • A competitive salary range of $40,000 - $60,000 per year.
  • A comprehensive benefits package including health, dental, and vision coverage.
  • A generous paid time off policy.
About the Role

This is a permanent full-time position with a 30-40 hour workweek. The ideal candidate will have excellent communication skills and be able to work effectively in a team environment.



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