Customer Service Operations Manager

2 weeks ago


Richmond, British Columbia, Canada Searay Foods, Inc. Full time

We are seeking a Customer Service Operations Manager to join our team at Searay Foods, Inc.

About the Role

This is a full-time position with a 30-hour workweek and offers a competitive salary. The ideal candidate will have at least 1 year of experience in customer-facing roles and possess strong leadership skills.

Key Responsibilities
  • Team Leadership: Directly supervise and coordinate the activities of customer service representatives, ensuring they meet performance standards and company expectations.
  • Workload Management: Assign tasks, monitor progress, and provide feedback to team members to ensure efficient workload management.
Requirements
  • Education: No degree, certificate, or diploma required.
  • Experience: At least 1 year of experience in customer-facing roles.
  • Skillset: Excellent communication, problem-solving, and leadership skills.
Benefits
  • Health Care Plan: Comprehensive health care plan for employees and their dependents.
  • Work Environment: A dynamic and supportive work environment with opportunities for growth and development.
Compensation and Benefits

The estimated annual salary for this role is $45,000-$55,000, depending on experience. We also offer a comprehensive health care plan, paid time off, and opportunities for professional growth and development.



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