Ambulatory Services Coordinator

1 month ago


Richmond Hill, Ontario, Canada Mackenzie Health Full time
Job Description

The Patient Care Coordinator for Ambulatory Services is a key member of the program/clinical area management team at Mackenzie Health. This role is responsible for the day-to-day coordination of patient and family care, ensuring seamless transitions and efficient flow through the ambulatory program. The coordinator will work closely with clinical staff, physicians, and interprofessional teams to provide centralized access to hospital and community services, facilitating timely access and reducing ED visits.

Key Responsibilities
  • Manage a workload effectively in a fast-paced environment, prioritizing tasks and ensuring timely completion.
  • Address and resolve issues in a productive, respectful manner, exercising sound professional judgment and using best practice guidelines.
  • Contribute to a safe, inclusive environment for all, adhering to patient and staff safety policies and procedures.
  • Collaborate with clinical staff and physicians to navigate services, provide centralized access, and follow up on referrals, results, and consults.
Requirements
  • Registered Nurse with a Bachelor of Science in Nursing (BScN) degree or currently in the process of completing the BScN.
  • Current general certificate of registration and membership in good standing with the College of Nurses of Ontario.
  • Current Basic Cardiac Life Support (BCLS) certificate required.
  • Minimum of two years of relevant acute inpatient experience.
  • Experience with QBP pathways and management of this patient population.
  • Experience with case management and discharge planning.
Preferred Qualifications
  • Current nationally recognized specialty certification program.

Mackenzie Health is committed to providing an exceptional experience for staff and clients within a challenging and exciting healthcare environment. If you are a motivated and detail-oriented individual with a passion for patient care, we encourage you to apply for this exciting opportunity.



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