Ambulatory Care Manager
2 weeks ago
Job Summary
The Ambulatory Care Manager is a key member of the management team at Mackenzie Health, responsible for the coordination and direction of the Ambulatory Clinics. This role requires strong leadership and communication skills to ensure high-quality, effective, and efficient services and care are provided.
Key Responsibilities
- Recruit, interview, and manage staff to ensure the best possible team is in place.
- Oversee the operations of the ambulatory clinics, ensuring smooth day-to-day operations and addressing any issues that may arise.
- Monitor and respond to quality, safety, risk, and performance indicators to ensure the highest standards are met.
- Provide leadership and support to teams, assuming management accountability when necessary.
- Cultivate effective inter-professional relationships at all levels.
- Identify issues and challenges, monitoring trends and implementing targeted interventions and changes in practice patterns or processes.
- Work collaboratively with program leaders to achieve performance targets, manage risk, improve quality and safety, and advance patient care outcomes.
- Reduce waste, add value, raise standards, improve effectiveness, and deliver high performance.
- Coach, mentor, facilitate, and support the creation and maintenance of an environment that fosters creativity and professional judgment.
- Facilitate and motivate individuals to realize performance within their scope of practice.
- Create an environment that empowers individuals to take ownership and responsibility for their actions, promoting staff initiative and nurturing higher morale.
- Prioritize and organize project deliverables to ensure timely completion in accordance with project timelines.
- Manage the utilization of program resources and make operational decisions within the approved budget and business plan.
- Complete management reports addressing program issues and variance from approved budget, including strategies to match available resources with patient need.
- Develop capacity management strategies as the basis for cost-effective resource allocation and utilization.
- Demonstrate relevant ongoing professional development and continuing learning.
- Lead program-based and corporate initiatives to enhance efficiency and cost-effectiveness that maintain or improve quality of patient care.
- Monitor performance and take appropriate action to respond to performance management issues on a timely basis, according to Hospital policies and procedures and relevant legislation and liaise with Human Resources as appropriate.
- Demonstrate understanding of, and compliance with, responsibilities under the Occupational Health and Safety Act, Regulations, and the organization's health and safety plans, policies, and procedures.
- Demonstrate understanding of, compliance with, and commitment to, patient safety responsibilities and corresponding hospital plans, policies, and procedures in order to ensure a safe environment for patients.
Requirements
- Registered Nurse Certificate of Competence from the College of Nurses of Ontario.
- Completion of Baccalaureate Degree in Nursing or related field.
- Minimum of 1-3 years clinical frontline leadership experience.
Preferred Qualifications
- Masters Degree in Nursing or related field.
Working at Mackenzie Health
You may be required to work at any site of Mackenzie Health.
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