Disability Case Manager

1 week ago

London, Ontario, Canada Canada Life Full time
Job Title:

Disability Case Manager - Employee Relations Professional

Company Overview:

We are a leading provider of insurance and wealth management solutions. Our company values integrity, partnership, excellence, and constant improvement in everything we do.

Estimated Salary:

$60,000 - $80,000 per year, depending on experience and qualifications.

Job Description:

The Disability Case Manager - Employee Relations Professional will be an integral member of our client service team, responsible for proactively managing assigned disability claims. This involves evaluating medical information and job duties to develop case management and return-to-work plans during periods of disability.

The successful candidate will deliver timely, professional, and responsive service to our clients and their employees, ensuring seamless communication and coordination throughout the process.

Key Responsibilities:
  • Evaluate medical information and job duties to determine the length of disability.
  • Conduct medical investigations by phone or in writing to assess the extent of the disability.
  • Develop and implement return-to-work programs and negotiate with employers as needed.
  • Ensure compliance with service level agreements associated with policy holder claims.
Requirements and Qualifications:
  • Bachelor's degree in Kinesiology, Disability Management, Physiotherapy, Psychology, Social Work, or related field.
  • Strong interpersonal skills and excellent listening skills.
  • Ability to work independently and as part of a team, prioritizing multiple tasks and deadlines.
  • Excellent communication and problem-solving skills.
  • Bilingualism in French and English is an asset.
Benefits:
  • Competitive salary and bonus structure.
  • Extensive training program to support professional development.
  • Career advancement opportunities within the organization.
  • Comprehensive benefits package, including health, dental, and vision coverage.
  • Pension plan and life insurance.
  • Education reimbursement program.
About Us:

We are committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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