Senior Retail Operations Manager

2 weeks ago


Toronto, Ontario, Canada EssilorLuxottica Full time
Job Summary

We are seeking an experienced Senior Retail Operations Manager to join our team at EssilorLuxottica. As a key member of our leadership team, you will be responsible for driving sales growth, improving store operations, and developing high-performing teams.

Responsibilities
  • Sales Growth: Develop and implement strategies to increase sales revenue, improve customer conversion rates, and enhance the overall shopping experience.
  • Store Operations: Ensure efficient store operations, including inventory management, visual merchandising, and maintenance of high-quality standards.
  • Team Development: Lead and develop a high-performing team of retail staff, providing coaching, feedback, and opportunities for growth and development.
Requirements
  • Experience: 1+ year(s) management/supervisory experience with direct reports in a retail environment.
  • Education: High School graduate or equivalent.
  • Skills: Strong basic math skills, familiarity with cash register, computers, and calculators, and a strong command of the English language.
Preferred Qualifications
  • Education: College degree or equivalent.
  • Experience: Previous experience in leadership positions within retail and customer service industries.
  • Certifications: Brand Final Inspector Certification and Brand Quality, Fitting, and Adjusting Program.
Compensation and Benefits

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience and qualifications. Additionally, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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