Senior Support Analyst
3 weeks ago
Job Summary
We are seeking a highly skilled Senior Support Analyst to join our team at The Toronto-Dominion Bank (Canada). As a key member of our Identity Management team, you will be responsible for providing technical support and expertise for our SailPoint platform.
Key Responsibilities
- Provide technical support and troubleshooting for SailPoint-related issues
- Collaborate with cross-functional teams to resolve complex technical issues
- Develop and maintain technical documentation and knowledge base
- Stay up-to-date with SailPoint product releases and updates
- Participate in on-call rotation for after-hours support
Requirements
- 5+ years of experience in application support and SailPoint administration
- Strong technical skills in SailPoint, Windows, and Linux
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
What We Offer
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
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