Operations Manager, Mental Health Services

1 week ago

Halifax, Nova Scotia, Canada IWK Health Centre Full time
About the Role

The IWK Health Centre is seeking an experienced Operations Manager to join our Mental Health team. As a key member of our leadership team, you will be responsible for providing collaborative leadership in managing the physical, financial and human resources consistent with the mission, strategic plan, goals and objectives of the IWK Health Centre.

Key Responsibilities

- Participate in and/or lead committees associated with the work of the care team(s) and the Health Centre
- Monitor and evaluate patient care standards and make recommendations and/or take action to effect necessary change
- Collaborate with the manager around human resources required, work in collaboration with quality facilitators to ensure quality improvement and risk management activities are coordinated in an efficient and effective manner
- Mentor team members by supporting, teaching, role modeling and coaching in an effective manner
- Coordinate the performance evaluation reviews for all staff
- Manage performance issues on an ongoing basis in accordance with Health Centre policy
- Manage day to day operational expenditures of the care area(s) in a fiscally prudent manner
- Review fiscal performance data to monitor expenditures, analyze trends and develop strategies to address, in consultation with the Clinical Manager
- Coordinate the purchasing of capital equipment, auxiliary amenities and supplies to ensure requirements are met
- Participate in the completion of variance reports for review by the Director

Requirements

- Baccalaureate Degree in a health related field required
- Current registration with the appropriate licensing body of Nova Scotia required
- Masters level preparation is considered an asset
- Minimum three (3) years experience in a related clinical role required
- Two to three (2-3) years related leadership experience required
- Knowledgeable in the concepts of program-based care, trauma informed care and patient-family centred care required
- Experience in building teams and maintaining healthy work environments required
- Experience in leading and managing healthcare services considered as asset
- Experience in people management required
- Demonstrated competence in process improvements and project management
- Demonstrated ability in strategic planning and financial oversight
- Strong communication, critical thinking and problem solving skills required
- Competency in other languages an asset

About IWK Health Centre

IWK Health Centre is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health Centre with our focus on training and mentorship opportunities. We recognize each other's talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.

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