Restaurant Operations Manager
4 weeks ago
At Pizza Wings and More, we are seeking a highly skilled Restaurant Operations Manager to oversee the daily operations of our restaurant. The ideal candidate will have a strong background in restaurant management, with experience in budget analysis, staff supervision, and customer service.
Key Responsibilities:
- Analyze budget to boost and maintain the restaurant's profits
- Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
- Evaluate daily operations
- Modify food preparation methods and menu prices according to the restaurant budget
- Monitor revenues to determine labour cost
- Monitor staff performance
- Plan and organize daily operations
- Recruit staff
- Set staff work schedules
- Supervise staff
- Train staff
- Determine type of services to be offered and implement operational procedures
- Balance cash and complete balance sheets, cash reports and related forms
- Conduct performance reviews
- Cost products and services
- Organize and maintain inventory
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Participate in marketing plans and implementation
- Address customers' complaints or concerns
- Provide customer service
Requirements:
- 3-4 years of experience in restaurant management
- Strong computer and technology knowledge, including MS Excel, MS Office, MS PowerPoint, and MS Word
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
Work Environment:
- Work must be completed at the physical location
- Combination of sitting, standing, walking
- Standing for extended periods
Personal Suitability:
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
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