Restaurant Operations Manager

4 weeks ago


Richmond Hill, Ontario, Canada Pizza Wings and More Full time
Restaurant Operations Manager

At Pizza Wings and More, we are seeking a highly skilled Restaurant Operations Manager to oversee the daily operations of our restaurant. The ideal candidate will have a strong background in restaurant management, with experience in budget analysis, staff supervision, and customer service.

Key Responsibilities:
  • Analyze budget to boost and maintain the restaurant's profits
  • Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
  • Evaluate daily operations
  • Modify food preparation methods and menu prices according to the restaurant budget
  • Monitor revenues to determine labour cost
  • Monitor staff performance
  • Plan and organize daily operations
  • Recruit staff
  • Set staff work schedules
  • Supervise staff
  • Train staff
  • Determine type of services to be offered and implement operational procedures
  • Balance cash and complete balance sheets, cash reports and related forms
  • Conduct performance reviews
  • Cost products and services
  • Organize and maintain inventory
  • Ensure health and safety regulations are followed
  • Negotiate arrangements with suppliers for food and other supplies
  • Participate in marketing plans and implementation
  • Address customers' complaints or concerns
  • Provide customer service

Requirements:
  • 3-4 years of experience in restaurant management
  • Strong computer and technology knowledge, including MS Excel, MS Office, MS PowerPoint, and MS Word
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment

Work Environment:
  • Work must be completed at the physical location
  • Combination of sitting, standing, walking
  • Standing for extended periods

Personal Suitability:
  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Ability to multitask


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