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Restaurant Operations Manager

1 month ago


Richmond Hill, Ontario, Canada ZUNYAN RESTAURANT Full time
Restaurant Manager Job Description

Zunyan Restaurant is seeking a highly skilled and experienced Restaurant Manager to lead our team in providing exceptional dining experiences to our customers.

Key Responsibilities:
  • Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Conduct performance reviews to evaluate team members' performance and provide constructive feedback for growth and development.
  • Cost products and services to optimize profitability and ensure cost-effectiveness.
  • Enforce provincial/territorial liquor legislation and regulations to maintain a safe and responsible work environment.
  • Organize and maintain inventory to ensure timely restocking and minimize waste.
  • Ensure health and safety regulations are followed to protect employees and customers.
  • Negotiate arrangements with suppliers for food and other supplies to secure the best deals.
  • Negotiate with clients for catering or use of facilities to increase revenue and customer satisfaction.
  • Participate in marketing plans and implementation to promote the restaurant and attract new customers.
  • Lead and instruct individuals to achieve team goals and objectives.
  • Address customers' complaints or concerns to provide exceptional customer service.
  • Provide customer service to ensure a positive dining experience.
  • Plan, organize, direct, control, and evaluate daily operations to maintain efficiency and productivity.
Requirements:
  • 5-10 years of experience in restaurant management or a related field.
  • College, CEGEP, or other non-university certificate or diploma from a program of 1-2 years.
  • Experience in food service operations, including inventory management, cash handling, and customer service.
  • Ability to multitask, work under pressure, and meet deadlines.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Free parking available.
  • Support for newcomers and refugees, including foreign credential recognition, mentorship programs, and diversity and cross-cultural trainings.
  • Support for youths, including on-the-job training, mentorship, coaching, and networking opportunities.