Customer Experience Representative

4 weeks ago


Dartmouth, Nova Scotia, Canada Rogers Communications Full time

At Rogers Communications, we're looking for a talented Sales Associate to join our retail team. As a Sales Associate, you'll play a key role in delivering an exceptional customer experience, promoting our brands, and driving sales growth.

Key Responsibilities:

  • Enhance the retail experience by providing best-in-class service and value-added solutions to customers
  • Promote Rogers and Fido brands, including Rogers Mastercard
  • Engage and grow your customer base through personalized communication and outreach
  • Participate in community events and outreach efforts to support local small businesses

What We Offer:

  • Competitive compensation plus commissions
  • One of the best flex health benefits, RRSP, TFSA, and Pension plans in Canada
  • Mental Health and Support benefits- 100% coverage
  • Employee and Family Assistance Program benefits
  • Employee discounts that can offer up to 50% off our Rogers and Fido products and services
  • A commitment to fostering an inclusive and diverse workplace where all team members can bring their whole selves to work
  • A flexible schedule, including evenings and weekends (Min 20 hours/week)
  • Career growth and development opportunities

Requirements:

  • You are great with people and passionate about delivering an exceptional customer experience
  • You love being part of a team and are a great collaborator
  • You are excited and inspired by technology
  • You meet the minimum age of majority in your province

What's Next:

Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to discuss the position further.

To protect our people, brand, and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Part-time
Shift: Flex Time
Length of Contract: Not Applicable (Regular Position)
Work Location: Various locations
Travel Requirements: Up to 100%

At Rogers Communications, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you're passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring this opportunity.



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