Retail Store Leadership Manager

1 day ago

Cambridge, Ontario, Canada Dollarama L.P. Full time
Job Summary
Dollarama L.P. is seeking an experienced Retail Store Leadership Manager to support the daily operations of our retail stores, driving customer satisfaction and sales growth.

About the Role
The Retail Store Leadership Manager will assist the Store Manager in overseeing store operations, ensuring a high level of customer satisfaction, and achieving sales goals. In the absence of the Store Manager, this role will act as the Manager on Duty (MOD). Responsibilities include managing staff, executing daily operational tasks, and ensuring compliance with company policies and procedures. This includes explaining, understanding, and enforcing company rules and regulations among team members, conducting prompt and precise inventory counts for proper resupply, and adhering to established merchandising practices. The successful candidate will also be responsible for recruitment and training activities for new employees.

Why Choose Us?
We offer a stimulating and diverse working environment, competitive compensation, bonus plan, and benefits package, including a company matched pension plan, tailor-made training program, integration process, and opportunities to develop retail and management skills within the company. As a growing Canadian business, we provide the ideal platform for career advancement.

Daily Tasks
This role involves assisting the Store Manager in daily operations and staff management, helping with store merchandising, shelf stocking, and unboxing daily shipments, providing exceptional customer service and resolving escalated issues, training, coaching, and developing employees, performing cash management, store opening and closing duties as needed, assigning tasks to the team, ensuring store safety and cleanliness standards are maintained, and conducting regular performance evaluations and providing feedback to staff.

Requirements
To succeed in this role, candidates must have at least two years of experience in the retail industry, preferably in a supervisory or management position. Open availability is required, including day, evening, and weekend shifts. Strong leadership, communication, and decision-making skills are essential, along with the ability to multitask, prioritize work in a dynamic and fast-paced environment, and efficiently organize time.

Benefits and Perks
As a full-time employee of Dollarama L.P., you will enjoy competitive compensation, a comprehensive benefits package, flexible scheduling, and opportunities for professional growth and development. Our extensive training program ensures that you receive the necessary skills to excel in your role. With a focus on employee well-being, we provide an Employee Assistance Program, extended health care, and a retirement savings plan. We believe in fostering a positive work environment that supports the needs of our employees.

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