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Food Service Team Lead

2 months ago

Powell River, Canada 1231614 BC LTD DBA DAIRY QUEEN Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at 1231614 BC LTD DBA DAIRY QUEEN. As a key member of our management team, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of a team of 5-10 staff members who prepare and portion food.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
  • Operations Management
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Estimate ingredient and supplies required for meal preparation and maintain accurate records of stock, repairs, sales, and wastage.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
  • Administrative Tasks
    • Establish work schedules and maintain accurate records of staff hours and attendance.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a food service establishment.
  • Personal Qualities
    • Excellent oral communication skills and the ability to work effectively in a fast-paced environment.
    • Client-focused and able to work as part of a team.
Working Conditions
  • Work Environment
    • Fast-paced environment with tight deadlines.
  • Physical Demands
    • Combination of sitting, standing, walking, and standing for extended periods.
    • Bending, crouching, and kneeling.
Security and Safety
  • Bonding Requirements
    • Bondable.
Transportation and Travel
  • Transportation
    • Own transportation.