Motel Operations Manager

1 month ago


Gravenhurst, Ontario, Canada Skyways Motel Full time
Job Title: Motel Managing Supervisor

We are seeking a highly skilled and experienced Motel Managing Supervisor to join our team at Skyways Motel. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our motel, ensuring that our guests receive exceptional service and that our facilities are maintained to the highest standards.

Key Responsibilities:
  • Supervise and coordinate the work of our front desk, housekeeping, and maintenance teams to ensure that all areas of the motel are running smoothly.
  • Assist guests with special needs and resolve any issues that may arise during their stay.
  • Co-ordinate, assign and review work to ensure that tasks are completed efficiently and effectively.
  • Hire and train staff in job duties, safety procedures, and company policies.
  • Maintain the operation of computer systems, equipment, and machinery, and arrange for repairs as needed.
  • Requisition materials and supplies to ensure that the motel is well-stocked and equipped to meet the needs of our guests.
Requirements:
  • 1 year to less than 2 years of experience in a supervisory or management role in the hospitality industry.
  • Secondary (high) school graduation certificate or equivalent experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and other stakeholders.
  • Ability to work in a fast-paced environment, with a high level of attention to detail and a strong focus on customer service.
  • Ability to work under pressure, with a high level of flexibility and adaptability.
Working Conditions:
  • Work in a fast-paced environment with a high level of activity and pressure.
  • Stand for extended periods and move around the motel to perform tasks.
  • Work in a team environment, with a high level of collaboration and communication required.
Personal Suitability:
  • Accurate and reliable, with a strong attention to detail.
  • Client-focused, with a strong commitment to providing exceptional customer service.
  • Dependable and efficient, with a strong ability to work independently and as part of a team.
  • Excellent oral communication skills, with the ability to communicate effectively with guests, staff, and other stakeholders.
  • Flexible and adaptable, with a strong ability to adjust to changing circumstances and priorities.


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