Chief Fraud Prevention Officer, Digital Banking
1 week ago
EQ Bank | Equitable Bank is seeking an experienced Associate Director, Fraud Operations, Digital Banking to join our team. This challenging role offers a unique opportunity to leverage your expertise in financial services fraud and digital banking to drive business growth while protecting our customers from fraudulent activity.
About the Role:
As an Associate Director, Fraud Operations, you will be responsible for building and leading high-performing teams, developing processes and tools to mitigate financial crime risks, and collaborating with cross-functional stakeholders to ensure a best-in-class customer experience.
Your Key Responsibilities Will Include:
Accountable for all financial crimes and fraud operations, enhancing operational excellence and increasing efficiencies through business process improvement and automation.Lead the development, management, and ongoing refinement of Financial Crime Management programs and systems to reduce financial losses; drive the implementation and change management of a new fraud management system together with Fraud Strategy.Ensure optimal operation of the Fraud department including overseeing volume monitoring, quality assurance, organization, and workflow design, hiring, scheduling, training, coaching, and on-the-job assistance of its team members. Set performance standards, review performance, and provide feedback.Own forecasting and staffing budget for the Fraud Operations team to maintain balance between fraud mitigation, customer experience, and prudent cost management.Provide Financial Crime Prevention leadership and execution expertise, working with stakeholders in Digital Banking.Represent EQ Bank at industry level, liaison with law enforcement and other investigative bodies.Drive underlying fraud, security, and authentication portion of EQ Bank roadmap, in conjunction with Channel/Product management colleagues. This roadmap affects the customer experience of the entire EQ Bank entire customer base.Ensure all PCMLTFA (Anti-Money Laundering, Know Your Customer) regulations are met; work closely with Compliance on reporting and escalating suspicious and reportable activity.Identify and implement different mechanisms and countermeasures to determine financial crimes, risk, and controls, and how gaps can lead to undue financial crime risk.Leverage available advanced risk analytics and intelligence technologies such as behavioral modeling, machine learning, network analysis, and visualizations to detect and prevent financial crimes in near real time; work closely with Fraud Strategy team to implement data strategies.Lead major crime fraud investigations; Provide subject matter expertise and advice to fraud analysts to assist in specific diagnosis, determining the nature of the potential fraud incident and making decisions on appropriate resolution path, and in support of day-to-day diagnostic investigation on fraud patterns.Oversee day-to-day operational fraud reporting; provides subject matter expert input into consolidated line of business management reporting to ERM.Leverage domain expertise to develop and deploy a vision to optimize the fraud losses and partners with business unit leaders to influence decisions to drive an aligned vision regarding fraud controls and capabilities for new products, services, and emerging channels.Manage external partnerships with vendors, clearly representing Equitable Bank's interests and ensures third parties deliver on Equitable Bank's objectives and continuously give the level of support required.Provide support across all lines of business as required (Operations, Backoffice, AML/Compliance, etc.).
About You:
We're looking for someone with 8+ years of experience in financial services fraud with a focus on digital banking, significant people leadership experience, and excellent problem-solving & critical thinking skills. If you have ACFE accreditation, an undergraduate degree, and experience with data analysis tools and SQL databases, we'd love to hear from you
What We Offer:
Competitive discretionary bonus
Market-leading RRSP match program
Medical, dental, vision, life, and disability benefits
Employee Share Purchase Plan
Maternity/Parental top-up while you care for your little one
Generous vacation policy and personal days
Virtual events to connect with your fellow colleagues
Annual professional development allowance and a comprehensive Career Development program
We Are Committed to Diversity and Inclusion:
At EQ Bank | Equitable Bank, we believe that a diverse and inclusive workforce is key to driving innovation and success. We welcome applications from candidates who share our commitment to diversity and inclusion. Please let us know if you require any accommodations during the recruitment process.
An Estimated Salary Range for This Position Is Between $140,000 and $200,000 per Year, based on location and experience.
-
Digital Banking Fraud Operations Leader
2 weeks ago
Toronto, Ontario, Canada EQ Bank | Equitable Bank Full timeWelcome to EQ Bank | Equitable Bank, a forward-thinking financial institution that's revolutionizing the banking experience in Canada. As a seasoned professional, you'll have the opportunity to lead our Digital Banking Fraud Operations team and play a critical role in safeguarding our customers' trust.We're seeking an exceptional Associate Director, Fraud...
-
Senior Fraud Prevention Specialist
1 week ago
Toronto, Ontario, Canada Scotiabank Full timeAs a key member of the Global Operations team at Scotiabank, you will play a vital role in minimizing losses resulting from fraudulent activity on non-card products.The ideal candidate will have 3-5 years of experience in a bank environment within an operational or fraud-specific role and be proficient in MS Office applications. Fluency in both English and...
-
Senior Fraud Prevention Strategist
3 weeks ago
Toronto, Ontario, Canada Scotiabank Full timeAre you passionate about leveraging data and analytics to drive business growth while ensuring customer trust and financial security?About the RoleThis is an exciting opportunity to join our Fraud Management Group as a Senior Fraud Prevention Strategist. In this role, you will be responsible for developing and implementing strategic fraud prevention...
-
Scotiabank Fraud Prevention Manager
2 weeks ago
Toronto, Ontario, Canada Scotiabank Full timeJob SummaryWe are seeking a seasoned professional to join our team as a Fraud Prevention Manager. This role is responsible for leading the monitoring and reviewing of Bank records for suspicious or unusual activity in Canada.ResponsibilitiesLead an effective program to detect and prevent fraud on non-card Bank products, minimizing losses at a minimum.Manage...
-
Toronto, Ontario, Canada Company 58 - Manulife Bank of Canada Full timeAbout the RoleWe are seeking a seasoned leader to drive technology strategy and digital transformation at Company 58 - Manulife Bank of Canada. As Chief Digital Transformation Officer, you will be responsible for developing and executing a comprehensive digital transformation roadmap that aligns with our business goals and objectives.Key ResponsibilitiesLead...
-
Toronto, Ontario, Canada Scotiabank Full timeAbout This RoleThis role is responsible for developing and implementing comprehensive internal communications and awareness strategies for Global Fraud Management employees and the broader Bank.Key Responsibilities:Develop and execute a robust internal communications strategy to enhance awareness of fraud risk and prevention.Define and drive an integrated...
-
Senior Fraud Prevention Specialist
4 weeks ago
Toronto, Ontario, Canada Scotiabank Full timeIs this role right for you?In this role, you will:Deliver exceptional customer service, ensuring overall customer and business satisfaction by understanding customer circumstances and matching appropriate solutions through sound knowledge of fraud practices, policies, and procedures.Authorize transactions declined due to fraud mitigation rules, based on...
-
Financial Fraud Prevention Specialist
1 week ago
Toronto, Ontario, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled Financial Fraud Prevention Specialist to join our team at Scotiabank. As a key member of our fraud prevention department, you will play a crucial role in identifying and preventing fraudulent activity on Payment cards and deposit accounts.With a focus on customer satisfaction and security, you will work closely...
-
Senior Fraud Monitoring Specialist
1 week ago
Toronto, Ontario, Canada VersaPay Full timeAbout VersapayAs a leading company in Collaborative Accounts Receivable, Versapay empowers teams with a shared digital experience, bridging the gap between suppliers and buyers. Our AR automation solutions and next-generation B2B payments network make billing and payments easier for enterprises, increasing efficiencies, accelerating cash flow, and improving...
-
Senior Manager of Fraud Prevention
3 weeks ago
Toronto, Ontario, Canada Royal Bank of Canada> Full timeJob SummaryJob DescriptionAbout the OpportunityAs a Fraud Risk Management Leader, you will be responsible for identifying and mitigating fraud risks across our Commercial credit card and Retail debit card portfolios. This involves developing and implementing strategic plans to address new and existing fraud risks, working closely with Business partners and...
-
Director, Loss Prevention Technology Lead
1 month ago
Toronto, Ontario, Canada Scotiabank Full timeJob SummaryTangerine is seeking a seasoned leader to oversee the development and implementation of technology solutions that safeguard the bank's operations against fraud, money laundering, and digital risks. The Director of Loss Prevention Technology will be responsible for leading a high-performing team to design, develop, and deploy advanced technology...
-
Senior Fraud Prevention Strategist
1 week ago
Toronto, Ontario, Canada CAPCO Full timeAbout the RoleWe are seeking an experienced Fraud Risk Management Expert to join our team as a Principal Consultant. This role will involve driving client relationships across levels, especially key decision makers by understanding their business goals and objectives.You will be responsible for managing and facilitating the successful execution of timelines...
-
Financial Services Fraud Specialist
1 month ago
Old Toronto, Ontario, Canada Capco Full timeAbout the RoleCapco is seeking a highly skilled and experienced Financial Services Fraud Specialist to join our team. As a key member of our fraud prevention and detection team, you will be responsible for leading project teams and managing the successful execution of timelines and milestones.Key Responsibilities:Act as a key point of contact for clients and...
-
Chief Risk Officer Liaison
4 weeks ago
Toronto, Ontario, Canada Haventree Bank Full timePosition Summary: As a key member of the Haventree Bank team, the Director of Fraud Management will act as a subject matter expert for all credit policy and fraud related issues. This role involves building and defining the adjudication and transactional fraud framework, driving strategic initiatives to enhance fraud prevention and detection...
-
Global Fraud Strategy Lead
1 week ago
Toronto, Ontario, Canada Scotiabank Full timeOverviewThis leadership role is a key position at Scotiabank, reporting directly to the Executive Leadership Team. The Director of Global Fraud Authentication will be responsible for driving innovation and digital transformation across the bank's fraud authentication systems.
-
Principal Consultant, Fraud Specialist
1 month ago
Toronto, Ontario, Canada CAPCO Full timeAbout CapcoCapco is a global consulting firm that helps financial institutions navigate the complexities of the financial services industry. Our team of experts is dedicated to providing innovative solutions that drive business growth and improve customer satisfaction.About the RoleWe are seeking a highly skilled and experienced Principal Consultant, Fraud...
-
Risk Management Specialist, Fraud Governance
3 weeks ago
Toronto, Ontario, Canada Equitable Bank Full timeFraud Risk Governance and ComplianceAs a key member of our team at Equitable Bank, you will be responsible for developing and maintaining our Enterprise Fraud Risk Framework, ensuring it aligns with Canadian regulations and industry standards. Collaborate with Enterprise Risk Management to integrate fraud risk considerations and manage corporate fraud risk...
-
Toronto, Ontario, Canada Robinhood Full timeAbout the RoleWe're seeking a highly skilled Technical Lead to spearhead our efforts in fraud prevention and resolution. As an Engineering Manager in the Frauds Alert Management department, you'll play a critical role in automating the resolution of detected suspicious activities, ensuring prompt remediation to safeguard our customers and meet regulatory...
-
Senior Fraud Detection Specialist
4 weeks ago
Toronto, Ontario, Canada Scotiabank Full timeJob SummaryThe Senior Fraud Detection Analyst is responsible for preventing and minimizing losses to Scotiabank resulting from fraudulent activity on Payment cards and deposit accounts. This is achieved by working alerts generated by fraud monitoring systems and/or batch reports, analyzing activity/trends, reviewing previous activity and contacting...
-
Toronto, Ontario, Canada Equitable Bank Full timeJob Description:We are seeking a seasoned Chief Technology Officer, Enterprise Innovation to lead our technology strategy and drive digital transformation at Equitable Bank.
