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Food Service Team Lead
2 months ago
We are seeking a highly skilled Food Service Supervisor to join our team at Tim Hortons #6867. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality of service.
Key Responsibilities- Supervise and Coordinate Staff: Oversee the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
- Train and Develop Staff: Provide training and guidance to staff on job duties, sanitation, and safety procedures, as well as ongoing coaching and feedback to ensure they meet our high standards.
- Inventory Management: Estimate and manage inventory of ingredients and supplies required for meal preparation, ensuring that we always have the right products on hand.
- Quality Control: Ensure that all food and service meet our quality control standards, maintaining the highest level of customer satisfaction.
- Customer Service: Address customer complaints or concerns in a professional and courteous manner, providing solutions and resolving issues promptly.
- Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for our operations team.
- Assembly and Delivery: Supervise and check the assembly of trays and delivery of food trolleys, ensuring that all orders are prepared and delivered to our high standards.
As a Food Service Supervisor at Tim Hortons #6867, you will work in a fast-paced environment with tight deadlines, requiring strong organizational and time management skills. You will be on your feet for most of your shift, with a combination of sitting, standing, and walking.
Requirements- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years of experience in a supervisory role in the food service industry
- Language: English
- Work Hours: 30 to 40 hours per week