Food Service Team Lead
4 weeks ago
We are seeking a highly motivated and experienced Food Service Supervisor to join our team at A&W. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service team, ensuring that our customers receive exceptional service and high-quality food.
Key Responsibilities:- Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that food is prepared and served in a timely and efficient manner.
- Train Staff: Train staff in job duties, sanitation, and safety procedures, ensuring that they have the necessary skills and knowledge to perform their duties effectively.
- Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
- Hire and Manage Staff: Hire and manage food service staff, ensuring that we have a skilled and motivated team in place to deliver exceptional customer service.
- Quality Control: Ensure that food and service meet quality control standards, identifying areas for improvement and implementing changes as necessary.
- Customer Service: Address customers' complaints or concerns, ensuring that we provide exceptional customer service and resolve issues promptly.
- Record Keeping: Maintain records of stock, repairs, sales, and wastage, providing accurate and timely reports to management.
- Education: Secondary (high) school graduation certificate.
- Work Setting: Fast food outlet or concession.
- Supervision: 3-4 people, including food service counter attendants and food preparers.
- Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, tight deadlines, and standing for extended periods.
- Personal Suitability: Client focus, team player, and experience an asset.
A&W is a fast-paced and dynamic work environment, requiring our team members to be flexible and adaptable. As a Food Service Supervisor, you will be working in a team environment, collaborating with colleagues to achieve our goals and deliver exceptional customer service.
We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development. If you are a motivated and experienced Food Service Supervisor looking for a new challenge, we encourage you to apply.
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