Senior Infrastructure Specialist
22 hours ago
Genpact, a leading professional services firm, is committed to delivering transformative outcomes for its clients. Our global team of experts excels in IT infrastructure management, service delivery, and project management.
About the RoleThis senior position involves coding, testing, and implementing high-quality solutions, as well as continuous learning and adaptation to new technologies.
Responsibilities- Leadership in IT infrastructure management services, with experience in transition management, cloud delivery, and account management.
- Collaboration with Automation/DevOps teams to ensure smooth change management and automation implementation.
- Effective governance and incident resolution with teams to meet SLAs.
- Identifying opportunities for process improvement and streamlining automation.
- Leading a team of SREs in IT infrastructure implementation and operation.
- Closely working with engineering teams to maintain reliable, scalable, and secure infrastructure.
- Developing and implementing new SRE practices and tools.
- Maintaining documentation for automations and infrastructure.
- Ensuring compliance with regulations through accurate dashboard reporting.
- Collaborating with SNOW tool and Automation teams for service improvement.
- Mentoring and training junior SRs.
- Bachelor's degree in Computer Science or related field.
- Excellent written and verbal communication skills.
- Familiarity with job scheduling tools (Autosys) and version control systems (Perforce/Clear Case).
- Strong understanding of server, storage, messaging, and application technologies.
- Proficiency in Linux, SQL databases (Sybase, DB2, Oracle), and network diagnostics.
- Experience with networks, real-time messaging technologies, and strong scripting skills.
- Ability to troubleshoot and problem-solve analytically.
- Excellent spoken and written English communication skills.
- Able to work effectively in a global team environment.
The estimated annual salary for this position is approximately $120,000-$150,000, depending on qualifications and location. Genpact offers a competitive benefits package and career growth opportunities.
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