Senior Cloud Infrastructure Specialist

7 days ago

Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time

Societe Generale, a global banking and financial services institution, is seeking an experienced Senior Cloud Infrastructure Specialist to join its Digital and Data Service department. Based in the Americas, this role offers a unique opportunity to work with cutting-edge technology and collaborate with international teams.

About the Role:

This position plays a crucial part in providing tools for IT development by leveraging DevOps practices within Societe Generale's software factory. The successful candidate will be responsible for ensuring the stability and availability of software factory services and tools, adhering to platform SLAs in a Follow-The-Sun support model, and operating services in compliance with security regulations.

The ideal candidate will have at least 5 years of experience in development or administration of Software Factory tools, with proficiency in Linux, Bash, Python, Jenkins, Git, and Monitoring tools. Strong oral and written communication skills, including presentation skills, are essential for success in this role.

About the Team:

The DevOps Service Platform team provides developers with a comprehensive suite of tools and platforms, including Integrated Development Environments (IDEs), Software Development Kits (SDKs), and GIT servers, Jenkins/TeamCity servers, Jira, Nexus, Sonar, and XLDeploy, both on-premises and in Azure. This team focuses on automating cloud infrastructure provisioning, monitoring the platform, migrating legacy infrastructure, and other initiatives aimed at enhancing service performance and reducing incidents.

Your Responsibilities:

  • Support and Adoption: Ensure the stability and availability of the software factory's services and tools; Adhere to the platform's SLA in a Follow-The-Sun (FTS) support model; Operate services in compliance with security regulations; Communicate effectively regarding incidents and planned releases; Assist application teams in adopting best practices for industrializing their Continuous Integration (CI) and Continuous Delivery (CD) pipelines; Support application teams in using the CI/CD tools provided.
  • Development and Evolution of the Offering: Develop prototypes and conduct Proof of Concepts (POCs) to validate new tools for the software factory; Install, upgrade, and maintain tools and new instances; Reduce support workload through increased automation and the use of chatbots; Contribute to the evolution of the offer on Microsoft Azure Public Cloud; Define and implement monitoring KPIs to establish SLOs/SLAs/SLIs and monitor application performance.
  • Knowledge Sharing: Contribute to documentation and promote the correct use of tools; Write internal processes to improve support team efficiency; Advocate for best practices on the Continuous Delivery platform and participate in the

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