Bilingual Customer Service Representative

4 weeks ago


Vancouver, British Columbia, Canada AlgaeCal Full time $50,000

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Customer Service Representative. As a Bone Health Consultant, you will play a critical role in supporting our customers through various mediums, including email and phone.

Key Responsibilities:

  • Supporting customers with their concerns and questions about their bone health
  • Helping customers understand the results of their DEXA bone scans
  • Updating customer records and processing accounts
  • Providing exceptional customer service and building rapport with customers

Requirements:

  • Fluency in English and Spanish (verbal and written)
  • Excellent customer service skills and ability to work in a fast-paced environment
  • Ability to multitask and prioritize tasks effectively

What We Offer:

  • A competitive starting salary of $50,000 with opportunities for rapid growth and advancement
  • A flexible schedule with the option to work from home
  • A top-notch Mac computer and access to ongoing training and development opportunities

Why You'll Love This Role:

As a Bilingual Customer Service Representative, you will have the opportunity to make a real difference in the lives of our customers. You will be part of a dynamic and supportive team that is passionate about delivering exceptional customer service. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.



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