Program Director, CPLED

4 weeks ago

Calgary, Alberta, Canada Law Society of Alberta Full time

The Canadian Centre for Professional Legal Education (CPLED) is a non-profit organization that provides the Bar admission program in Alberta, Manitoba, Saskatchewan, and Nova Scotia. To ensure new lawyers are well-equipped to meet the demands of the workplace, CPLED maintains a high standard of programs and services for students.

As a key member of CPLED's leadership team, the Program Manager will oversee the delivery and execution of all CPLED programs and courses. The ideal candidate will have thorough knowledge of CPLED's strategy, programs, policies, and a continuous improvement mindset. Strong leadership, communication, organizational, and analytical skills are also essential for success in this position.

Responsibilities:

  • Oversee the successful delivery of the Practice Readiness Education Program (PREP) and CPLED courses, including accommodations, professional integrity matters, and results reporting to the law societies and the Federation.
  • Lead continuous improvement initiatives of business processes, identify and implement process improvements and technologies that increase efficiency, effectiveness, and quality.
  • Supervise, manage, train, and mentor direct reports. Monitor and report on determined program metrics, goals, and objectives.
  • Report program delivery progress and issues regularly and on time to the CEO. Work collaboratively with the CEO, Content Manager, and Operations Manager.
  • Participate actively in business planning, significant business decisions, and oversight of the Program's budget. Conduct risk assessments and support policy development.

Requirements:

  • Behave Ethically: Understand ethical behaviour and business practices and ensure that one's behaviour and the behaviour of others are consistent with these standards and align with the organization's values.
  • Communicate Effectively: Speak, listen, and write clearly, thoroughly, and timely using appropriate and effective communication tools and techniques.
  • Develop new and unique ways to improve the organization.
  • Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
  • Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
  • Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, make recommendations, and resolve the problem.

Qualifications:

  • University degree or equivalent.
  • 5+ years' experience delivering professional education programs.
  • Minimum of 5 years of supervisory, team lead, or project lead experience.
  • Experience with process improvement techniques and methodology, such as Six Sigma, total quality management.
  • Excellent verbal and written communication skills and the ability to interact professionally with diverse stakeholders.
  • Strong aptitude for computers combined with Microsoft Office knowledge and experience in managing database systems.

Candidates who are passionate about delivering high-quality education programs and have a strong background in leadership and process improvement are encouraged to apply. The Law Society of Alberta is committed to diversity and inclusion in the workplace and welcomes applications from qualified candidates of all backgrounds.

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