Customer Experience Specialist

4 days ago


Strathmore, Canada Four20 Premium Market Full time
As a Customer Experience Specialist at Four20 Premium Market, you will play a key role in delivering exceptional customer experiences and driving business growth. Your primary focus will be on building strong relationships with customers, understanding their needs, and recommending products that meet those needs. You will also be responsible for managing POS systems, maintaining accurate inventory counts, and adhering to all regulatory guidelines and company policies. This role is perfect for someone who is passionate about customer service and has excellent communication and interpersonal skills. Some of the key responsibilities of this role include:

- Providing outstanding customer service by building relationships with customers and recommending products based on their needs.
- Managing POS systems for transactions, sales, voids, discounts, and promotions.
- Maintaining accurate inventory counts and reporting.
- Adhering to all regulatory guidelines and company policies.
- Working effectively in a team environment to achieve sales goals and provide exceptional customer service.

The requirements for this role include:

- Being of legal age and holding a license in the province of the position.
- Having retail and customer service experience, preferably.
- Being familiar with point of sale (POS) systems.
- Having strong time management skills to manage and prioritize multiple tasks.
- Being eager to learn and develop.
- Being able to work at multiple locations to allow for more hours and development.
- Having a flexible schedule, including evenings, weekends, and holidays.
- Being able to stand for long periods of time.
- Being physically able to pull, push, and carry up to 25 lbs.

Four20 Premium Market is committed to providing exceptional customer service and creating a welcoming and inclusive environment for all customers. We are passionate about cannabis and believe in its potential to improve people's lives. If you share our passion and values, we would love to hear from you

This role offers an estimated salary range of $17-$22 per hour, based on location and experience. Bonus pay and overtime pay are also available. Extended health care benefits, store discount, and flexible scheduling to accommodate various needs are just a few of the benefits of working with us. Opportunities for professional development and growth within the company are also available. To apply, please submit your application through our website.

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