Technical IT Support Specialist

2 days ago


Winnipeg, Manitoba, Canada vTgroup Solution inc Full time
Job Description

We are seeking a skilled User Support Technician to join our team at vTgroup Solution inc. As a key member of our technical support group, you will be responsible for providing expert assistance to users experiencing difficulties with computer systems.

Key Responsibilities:
  • Provide Technical Support to users via phone, email, or in-person, troubleshooting and resolving hardware and software issues.
  • Evaluate and Resolve Issues efficiently, ensuring minimal downtime for users.
  • Install and Configure Hardware and software as needed, performing tasks such as setting up equipment for employee use.
  • Collaborate with Colleagues to resolve complex technical issues and share knowledge to improve overall service quality.

This is a permanent full-time position working 35 hours per week, with the opportunity to work in a dynamic and supportive environment. The salary range for this role is approximately $45,000-$55,000 per year, based on location and experience. We offer competitive compensation packages and benefits to attract and retain top talent.



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